Shipping policy
- Shipping Overview
We are committed to providing you with a seamless shopping experience, including timely and reliable shipping. Below, you'll find details about our shipping processes, options, and associated costs.
- Processing Time
- Order Processing: Orders are processed within 5-7 business days of receipt. Processing times may vary during peak seasons or promotional periods.
- Order Confirmation: You will receive call/text for order confirmation before process of shipping.
- Shipping Methods and Costs
- Standard Shipping: Delivery may take 5-7 business days. Shipping costs for standard delivery are calculated at checkout based on your location and order weight.
- Shipping Restrictions
- Domestic Shipping: We currently ship to addresses within Pakistan.
- Shipping Costs
- Free Shipping: We offer free standard shipping on orders of or over Rs 5,000.
- Shipping Rates: Rates for standard shipping will be calculated and displayed at checkout based on your shipping address and order size.
- Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can track your order status using the tracking link provided or by logging into your account on our website.
- Delivery Issues
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once the tracking status indicates delivery. Please contact the carrier for assistance.
- Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect addresses.
- Shipping Delays
- Unforeseen Delays: Occasionally, unforeseen circumstances may affect shipping times. We will notify you of any significant delays and work to resolve them as quickly as possible.
- Weather and Holidays: Shipping may be delayed due to severe weather conditions or holidays. Please plan accordingly.
- Contact Us
If you have any questions or concerns about shipping, please contact our customer service team:
- Email: sleekarstore@gmail.com
- Phone: +92 314 3125539
- Policy Updates
We reserve the right to update or modify this shipping policy at any time. Please review this policy periodically for any changes.